The Challenge of Adapting to a Bilingual Workplace
The advantage of having a Hispanic workplace is if the communities where the vending machines are placed are at least 75 percent Spanish speaking. In such a situation communication between the workers and customers will not be a problem. There might be some locations where antagonism between the Spanish and English speaking populations is so intense that there is no effort made between the two groups to communicate unless it’s with the stiff formality of opposing armies. Servicing Antares vending machines in such a location might require not only bilingualism, but certain streetwise negotiating skills.
These employees have to know math. In the business they will need to add, subtract and know dollars and cents.
Not all positions require English
Not all the positions in your Antares vending business would require English speaking workers, as long as an application can be scratched out, the work ethic is there, and of course certain adjustments are be made. It would also be advisable for the route drivers to have cell phones, so that if there is any problem they can call and get in touch with the vending operator.
Best training method
Training materials would not be necessary in coaching the non-English speaking workers of your vending business by Antares Corporation. Man-to man coaching would be the best method. If there are things that are written down, you can place the individual with a driver who speaks the same language. This driver will teach them whatever is necessary. The written things in vending are not going to tell them how to get to a location, or what key numbers will open a machine, and what product to put in the machine.
The opportunity ladder continues
A main indication that multiculturalism is a benefit is not just the richness of various languages skills and idioms that tend to broaden the spectrum of language overall, but the fact that many economically challenged new hires, from other nations, ascend through the hierarchy to positions of authority,
The multicultural workplace in your Antares business can work out very well for you. Some of the workers who start off in the business without any knowledge of English can develop their English skills and in turn move up to a management position. All you want is a successful running business. A business is successful if you have hard working individuals. This is something very important in your vending business.
posted by Larry Bunker @ 9:42 PM
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